At last! An eye lift without surgery!

Eye lift without surgery

Dr Uzma Olbrich explains about Felc Nano Plasma technology, taking the industry by storm and now arrived at Queensway Skin Clinic…

Excess skin of the eyelids is one of the concerns most commonly expressed to me by patients over the age of 35 years. While it is possible to keep our bodies in shape and to reduce wrinkles with anti-wrinkle injections and skin tightening treatments, the crinkly loose skin that develops around the eyelids after a certain age has been notoriously difficult to treat without surgery.

Or so we thought!

A non-invasive treatment is promising to offer the same results as eye surgery (medically known as blepharoplasty surgery)… without a scalpel in sight. We at QSC headquarters are very excited to have this technology at our fingertips to offer from our Billingham and Jesmond clinics.

Many patients are not aware that non-surgical treatments such as FELC nano plasma can be just as effective as surgery without the associated downtime. It is undertaken using only local anaesthetic cream without the need for cutting the skin of the eyelids and without the risks that surgery can lead to (surgical complications can include blindness, eyelid dysfunction and unsightly scars).

The plasma technology works by generating nano plasma between the needles tip and the patient’s skin, aiming to sublimate the superficial skin and to cause shrinkage of the excess skin tissue. In simple layman’s terms, it turns our wrinkly skin from a solid to a gas by bypassing the liquid stage. This makes it much more than a tightening treatment, skin is actually removed so the effects should last as long as they would with invasive surgery.

The use of the FELC nano plasma technology can also be applied to other areas around the face and body. We can also treat:

  • Smokers lines around the mouth
  • Acne scarring and pigmentation
  • Fatty deposits/lesions (xanthelasma) around the eyes
  • Marionette lines
  • Moles /warts
  • Mini face lifts
  • Neck sagging and lines
  • Tattoo removal 

On the treatment day, an anaesthetic cream is applied for approximately 30-45 minutes. When the treatment area has been sufficiently numbed, treatment can take anywhere between 10-40 minutes. Some treatments may be completed in one visit, and others may need anything up to 3 visits. Some heat can be felt during treatment, which may be mildly uncomfortable and may last for few hours after treatment.

The positive effects of the treatment can be seen immediately, but the best results will be seen after about three weeks as the skin continues to contract for up to 28 days after treatment.

Like all surgical and cosmetic procedures, the effects of the FELC nano plasma treatment are not entirely permanent, as it does not halt further ageing. However the positive results should last years as opposed to months.

The FELC nano is a highly advanced plasma technology, and it has been shown to be a very safe treatment, due to its non-invasive nature. The majority of patients will experience some side effects in the 7 days following treatment. There will be some brown marks that have the appearance of minor scabbing which are carbon crusts. They fall off after 3-5 days revealing new pink skin beneath. Some swelling will be seen but it is likely to last no more than 3-5 days at the most which definitely beats going under the knife.

The demand for conventional plastic surgery is falling, as more of us opt for non-invasive procedures to achieve more natural-looking results.

Sagging eyes – a thing of the past! What are you waiting for? Book a free consultation by clicking here.

Mothers Day Competition #makeyourmumsmile

It’s nearly Mother’s Day and we’re here to help show how much you care!

Queensway Dental, Orthodontics and the Skin Clinic have joined forces to offer one lucky person the chance to win:

  •  Make-up for two with Amanda Bell – Elite Makeup Artist
  • A studio family photo shoot with Gary Walsh Photography
  • A bouquet of flowers from The Green Florist

To enter simply, share a photo of you and your mum (or a special lady in your life) on either our Facebook or Instagram pages, tag them and and tell us why they make you smile.

Winner will be announced on Friday 9th March. GOOD LUCK ‼️

This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook. Full terms and conditions are available on request. This competition is open to Facebook and Instagram followers.

Billingham team Greece mission: press release


A GROUP of four practising dentists and dental nurses have returned this month from a week-long visit to Northern Greece where they provided vital treatment to refugees.

After fundraising for almost eight months, Dr Paul Averley, Dr Uzma Olbrich, Hannah Bell and Katie Fergusson all from Queensway Dental Clinic in Billingham, volunteered at the busy refugee camp, organised through medical relief charity Health-Point Foundation.

Over five days, 90 patients were treated including many with professional backgrounds such as solicitors and teachers, alongside families, the young and old – the majority of which have travelled from Syria.

With the closing of the Macedonian border, thousands of refugees are stuck in Greece, unable to move into the rest of Europe. In addition to treating the patients, the dentists and dental nurses spent time speaking to families about oral health and how to look after teeth.

To facilitate the trip, the Queensway team took part in a number of challenges and activities from a London to Paris bike ride and an open water swim in the Lake District to bake sales and raffles with Middlesbrough Football Club, of which Queensway is a local Gold Partner.

Managing partner for nearly 25 years, Dr Paul Averley even sold organic hand-picked potatoes grown in his garden in exchange for contributions. The combined campaign helped to raise £3,000.

These funds covered travel expenses for dental nurses Hannah and Katie, who are both from Billingham, enabling their efforts to be doubled, as well as much-needed supplies. The dentists self-funded their own places and with money still left, it is going to make another visit in 2018 possible.

Dr Uzma Olbrich who visited the country to provide dental aid said: “It is difficult to describe what it is like for those living in a refugee camp. Circumstances are hard, facilities are basic, the winter is cold and sanitation is shared between hundreds. You cannot legally work so the refugees live hand to mouth. They rely on clothing donations and we saw a lot of people who didn’t even own a pair of shoes.

“More worryingly, children left by themselves are not safe due to trafficking being prevalent and rife. All-in-all, life in a refugee camp is as tough as it can get so we are lucky that we can offer our services and provide emergency dental care for people who have no access to healthcare unless they have visits from volunteers.”

Health-Point Foundation is a charity that relies on volunteers to give their time and expertise to make a difference to those in need.

Ola Hassan, dental lead and trustee at Health-Point Foundation said: “Our mission is to help create smiles for refugees because tooth decay is a huge issue among the camps. Wherever possible, the dentists worked to save the teeth using the limited resources rather than extracting. The Queensway dentists are very experienced and so we are keen to have them back again as they can take on the more complex work.

“The level of dignity and respect they showed towards the beneficiaries was impressive, taking time to get to know the people and have peer to peer conversations. It was never just about purely restoring teeth but also restoring confidence and the faith in humanity for many people who came across the team – letting them albeit for a moment forget that they were living in a refugee camp and reminding them that they matter and people do care.”

Dr Olbrich explains: “This isn’t continuous which is why we are committed to sending a team at least once a year. Whilst there, we run a number of oral health sessions with children and adults to offer preventative advice and brushing techniques that hopefully instigate good habits and aim to ease dental woes once our volunteers leave the camp. A translator is used in some cases to better communication, however there can be four or five languages spoken in the camp which can make things difficult – we did sometimes have help from the children!

“The big problem is now in Lesbos where refugees arrive on a daily basis and all are contained in one big camp – growing by as many as 1,500 per month. The Health-Point Foundation is going to try and focus on Lesbos in the next year as the need there is more acute, and this is where we are hoping send a team in spring 2018.”

Dr Paul Averley added: “We’d love to annualise the volunteer project here at Queensway, whether that be in Northern Greece or elsewhere in Europe. All of our employees are given the opportunity to get involved through the fundraising or going themselves so there are always plenty of willing volunteers. However, none of it would be possible without the generosity of our patients on home soil, so we’d like to thank everyone who donated and we hope they can see the positive impact made.”


For more information on Health-Point Foundation, visit:

Media contacts: Lauren Hedley or Sally Crossley at O PR, Tel: 0191 232 5690, Email:

There are 5 steps to healthy, vibrant, radiant skin…

…It’s called the ZO Getting Skin Ready Package.

The ZO medical and skin health range of products are the brainchild of Dr Zein Obagi, world-renowned innovator, researcher, and educator. He is a practicing dermatologist from Beverley Hills who has continuously advanced the science of skin health for more than 35 years. His medical grade products bridge the gap between therapeutic treatments and daily skincare, enabling all people to experience continuously healthy skin regardless of gender, age, skin type or condition.

Unlike traditional anti-aging topical skincare that you find over the counter, ZO Skin Health works at the cellular level so that skin nourishes, repairs and maintains itself. ZO programs help you achieve optimum skin health by ‘layering’ retinol, anti-oxidants and vitamins to increase and enhance repair. Dr. Obagi recommends a 5-step approach with 3 steps (Activate, Stimulate, Calm/Nourish) that are truly unique.


This is the first key step to remove dirt, make-up and impurities from your skin. There are several available washes in the range, but oilacleanse is the one suitable for most people and it does a fantastic job – it even removes waterproof mascara, so you don’t need to use any other make-up remover.


This exfoliates the skin, unblocks pores and gets rid of dead skin cells (corneocytes) to give you a clearer, smoother and more even complexion. ZO scrubs also contain vitamin A, C and E for powerful antioxidant protection.

Oil control

These products are specially designed to reduce oil and sebum and deep clean clogged pores. This reduces the appearance of acne flare-ups, blackheads and enlarged pores.

Daily Power Defense

This clever product improves skin function and reduces pigmentation. It contains a cocktail of retinol, DNA repair enzymes and anti-oxidants to repair damaged cells and protect against future damage.


This is an exceptional product – it provides broad UVA and UVB protection as well as protecting against HEV (high energy visible light). It contains natural melanin making it a smart sunscreen and the tinted version doubles as a make-up primer as well. Fantastic for your skin.

Using these five products regularly WILL improve your overall skin health whatever your age, gender and skin type, giving environmental protection as well as effective daily skincare. If you have specific skin concerns, this routine can be supported by medical grade products, prescribed here at the clinic.

We are holding an exclusive ‘Evening with ZO’ event at Wynyard Golf Club on Thursday 12th October. We will be demonstration all of the products listed here – and offering all attendees 20% off if purchased on the evening.

If you would like a place on the guest list email or call 01642 352445.

Tickets available to buy now for our exclusive event …An evening with ZO®

We are hosting an exclusive event at Wynyard Golf Club for those you want A-list skin.

Dr Uzma Olbrich and Dr Rebecca Hierons will be joined by ZO® ambassador Sara Smith to reveal the secrets of healthy skin.

Tickets cost £20 and are redeemable against the ZO® getting skin ready package or injectable treatment at Queensway Skin Clinic.

Expect glamour, mini makeovers and champagne!

To purchase a ticket or for more information you can:


call: 01642 352445 or;

head over to our Facebook page:


Accreditation renewal helps Queensway Skin Clinic to Save Face



Queensway Skin Clinic has renewed its Save Face accreditation with the industry’s authoritative bodies to once again benchmark its position as a high quality, trusted provider.

In 2014, Queensway Skin Clinic became one of the first in the UK to be officially accredited on the Save Face register which is only open to registered doctors, dentists and nurses who can demonstrate that they are insured and have received certified training.

Save Face assess each and every practitioner and the premises from which they operate against a rigorous set of standards that measure the performance and suitability required to achieve Save Face Accreditation.

Dr Rebecca Hierons, Facial Aesthetics Practitioner and ZO Prescriber at Queensway Skin Clinic, said: “I’m delighted to see Queensway Skin Clinic once again gain its accreditation with Save Face based on the standards we uphold. Our premises have been inspected and we have proven that we operate to best practice standards and have the policies and procedures in place that demonstrate this.

“After three years membership with Save Face, our patients can rest assure that when they select a non-surgical cosmetic practitioner, we have been assessed and verified against Standards for Accreditation to ensure that we fulfil our commitment to use safe products in a safe and hygienic environment.”

Dr Christian Jessen Videos


Where are Dr Uzma Olbrich and Dr Rebecca Hierons this week?

Rebecca and Uzma – Wednesday 07 June 2017 in Leeds

The 14th Galderma Aesthetics Academy 2017 Annual Conference (GAA 2017)

This one day conference for Aesthetic Healthcare Professionals offered dynamic and interactive sessions to showcase the latest data and techniques in aesthetics. Rebecca and Uzma gained a deeper insight and understanding of the Galderma history of pioneering, excellence and innovation.

The title of this year’s event was ‘Creating a Masterpiece…’ as Galderma believes that there is more to aesthetics than simply following protocols. Through presentations and live demonstrations, the internationally recognised faculty provided key insights on how to get the best from treatment to culminate patient satisfaction.

British doctor, television presenter and writer, Dr Christian Jessen, best known for presenting Channel 4 programmes such as Embarrassing Bodies, co-chaired the event along with Dr Beatriz Molina. Dr Christian also explored the mind-set of an aesthetics patient in a keynote presentation.


Uzma – Friday 09 June 2017 in London

OFAA (Oculo-Facial Aesthetic Academy) – Anatomical Basis of Male & Female Profile Rejuvenation using Hyaluronic Acid Dermal Fillers 

Ran by course director Mrs Sabrina Shah-Desai (MS, FRCS), one of UK’s leading Oculoplastic Surgeons this modern “hands on” fresh cadaver wet-lab is a current scientific evidence based look at assessing and restoring the facial profile. The course is further facilitated by industry recognised clinical and anatomical trainers, who are avid proponents of the anatomical concept of facial restoration with the aim of promoting safe aesthetic practice amongst medical professionals.

Dr Uzma Olbrich will get a comprehensive understanding of facial anatomical layers using fresh cadavers and prosections. She will practice anatomical surface marking on fresh frozen cadavers, with an emphasis on avoiding critical neurovascular anatomy in upper, mid and lower face.

The “wet-lab” will cover basic, intermediate and advanced safe reproducible filler injection techniques for the most clinically relevant facial areas, specially addressing how to improve the facial profile taking into account 3-Dimensional facial evaluation, with specific attention to the difference in restoring angles of the facial profile in men and women, to improve the forehead, nose, chin and jawline, using different types of fillers.

Dr Olbrich will also learn how to avoid complications from poor technique and inappropriate patient selection. This one-day simulation “wet-lab” will provide small group, hands on practical training, so that she will be confident in facial anatomy, understand the concepts of surgical facial assessment applied to non-surgical treatments and improve assessment and deliver safe outcomes.







Non Surgical Face Lift. A way to replenish volume loss as we age

As we age we lose volume to the face. We lose volume way before gravity hits us. We have hollowing under our eyes, lengthening of our cheeks, deep fold formation of the nose to lip lines (nasolabial folds), thinning of the lips. We also have thinning of the jawbone, with jowling and loose skin around the jaw line.

All these are ageing changes that start as early as your 30’s.  Fillers are an extremely effective way of adding hydration to the superficial layers of your skin, and adding volume to the deeper tissues.

Hyaluronic acid fillers are a great way to give yourself an instant knifeless face lift.

Beverley’s Story

Our lovely client Beverley, with her bubbly personality and fabulous style, felt that even though she was feeling full of life and rested, her friends had started to comment that she was looking tired. She wanted to look refreshed and subtly rejuvenated. Dr. Uzma with a combination of dermal filler and botulinum toxin restored the volume and vitality in her face.

“Dr Uzma did exactly what she said she could do and what I wanted. I just wanted to look a bit less tired, I had lost some weight and felt it was showing in my face. I never wanted to look completely different, just a bit fresher. I am so happy with the results. Thank you so much to Dr Uzma for getting it just right, also thank you to Gemma for always replying promptly and always answering my questions. I am completely satisfied with all my treatments. I will be back soon.”

Eye opening course for Skin Clinic

In an industry that is not highly regulated, Queensway Skin Clinic’s highly trained facial aesthetic practitioners Dr Rebecca Hierons and Dr Uzma Olbrich have been brushing up on their skills by recently attending a peri-orbital and peri-oral rejuvenation dermal filler course at King’s College London.

It covered advanced treatment techniques for the eye and mouth areas including Mrs Sabrina Shah Desai’s ‘eye boost’ technique to rejuvenate the tear trough region. The tear trough is the area between your cheek and lower eyelid which can be tricky to treat well – the skin is very thin and unforgiving in this area. As we age, we can lose volume here which leads to shadowing and a ‘tired’ look. The ‘eye boost’ can treat the tear trough area subtly restoring the lost volume and reducing the appearance of dark circles.

Mrs. Shah-Desai is an oculoplastic surgeon with over 20 years of surgical experience treating intricate facial anatomy. She is a specialist in eye rejuvenation treatments, achieving natural-looking results which give the patient a younger, fresher, less tired-looking appearance. She is one of the leading injectors in her field both on a national and international basis.

Dr Rebecca Hierons, said: “This excellent course offered hands-on training experience with dermal fillers using fresh cadavers and covered advanced filler injection techniques for the most challenging facial areas. It has greatly improved our scope of treatment options for the eye and mouth areas and I can’t wait to see our patients reap the benefits.

Watch Dr Rebecca Hieron’s testimonial here.